Privacy Policy

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Privacy Policy

Last updated: 28 May 2026

This privacy policy explains how Hester Camilla collects, uses and protects personal information when you visit this website, contact me, or buy the Using AI Master Training Guide.

This website is operated by Hester Camilla. I am the data controller responsible for your 

personal information.

If you have any questions about this privacy policy, you can contact me at:

hello@hestercamilla.com

Information I collect:

I may collect personal information when you:

• visit this website
• contact me by email or through a contact form
• buy the guide through Payhip
• ask a question about the guide, training or future AI resources

The information may include:

• your name
• your email address
• your message or enquiry
• purchase details if you buy the guide
• basic website usage information, such as pages visited or cookies used by the website platform

How I use your information

I use your information to:

• respond to enquiries
• provide customer support
• manage guide purchases
• send relevant information about the guide or your order
• improve the website and customer experience
• keep appropriate records for business, tax and legal purposes

I do not sell your personal information.

The lawful basis for using your information

Under UK data protection law, I need a lawful basis to use your personal information. Depending on the situation, I rely on:

• Contract, to process your purchase, deliver the guide, and provide support relating to your order.
• Legitimate interests, to respond to general enquiries, run and improve the website, and keep it secure, in a way you would reasonably expect and that does not override your rights.
• Legal obligation, to keep purchase and transaction records for tax and accounting purposes.
• Consent, for any non-essential cookies and for any marketing emails. Where I rely on consent, you can withdraw it at any time.

Marketing

I will only send you marketing or promotional emails if you have asked to receive them, or where I am otherwise permitted to under the law. Every marketing email includes a way to unsubscribe, and you can opt out at any time by contacting me.

Emails relating directly to a purchase you have made, for example, confirming your order or giving you access to the guide , are not marketing. These are sent so I can fulfil your order.

Purchases through Payhip

1. The Using AI Master Training Guide is sold through Payhip.
2. When you click the buy button on this website, you will be taken to Payhip to complete your purchase. Payhip processes the checkout and digital delivery of the guide.
3. Payhip may collect and process information such as your name, email address, payment details and order information. Payment processing may also involve Stripe or other payment providers used by Payhip.
4. Please check Payhip's own privacy policy and terms for details of how they handle your data.

Contact forms and email

If you contact me by email or through a contact form, I will use the information you provide to respond to your enquiry.

I may keep enquiry emails for a reasonable period so I can manage follow-up questions, customer support or business records.

Cookies and website data

This website may use cookies or similar technologies. Cookies are small files placed on your device to help the website work properly, improve performance, understand visitor behaviour or support security.

Some cookies may be essential for the website to function. Others, such as analytics or marketing cookies, may only be used where consent is required.

You can manage or block cookies through your browser settings. If the website displays a cookie banner, you can use it to manage your cookie preferences.

Who I share your information with

I may share limited personal information with trusted service providers where needed to operate the website and deliver the guide.

This may include:

• GoDaddy, for website hosting and email services
• Payhip, for digital product checkout and delivery
• Stripe or payment providers connected to Payhip
• Microsoft 365, for business email services
• professional advisers, such as accountants, if needed for business or legal records

I only share information where necessary for the purposes described in this policy.

Storing and transferring your information

Some of the providers I use such as Payhip, Stripe, Microsoft and GoDaddy, may store or process information on servers outside the United Kingdom.

Where information is transferred outside the UK, I take reasonable steps to make sure it is protected by appropriate safeguards. This may include transfers to countries the UK considers to provide an adequate level of protection, or the use of approved contractual terms. You can find more detail in the privacy policies of these providers.

How long I keep your information

I only keep personal information for as long as necessary.

This may include:

• enquiry emails kept for a reasonable period after the enquiry has been handled
• purchase and transaction records kept for business, tax and accounting purposes
• support messages kept where needed to deal with customer service or product access questions

When information is no longer needed, it will be deleted or securely removed where possible.

Children

This website and the Using AI Master Training Guide are intended for adults. I do not knowingly collect personal information from children. If you believe a child has provided personal information through this website, please contact me and I will take appropriate steps to remove it.

Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

• ask for a copy of the personal information held about you
• ask for incorrect information to be corrected
• ask for your information to be deleted in certain circumstances
• object to or restrict certain uses of your information
• withdraw consent where consent is the lawful basis for processing

To make a request, contact: hello@hestercamilla.com

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how your personal information is handled. You can find out more about your rights, or raise a concern, on the ICO website at ico.org.uk.

Security

I take reasonable steps to protect personal information. However, no website, email system or online service can be guaranteed to be completely secure.

Please avoid sending highly sensitive personal information through the website contact form or by email.

Links to other websites

This website may contain links to other websites, including Payhip. I am not responsible for the privacy practices or content of external websites. You should read their privacy policies before providing personal information.

Changes to this policy

This privacy policy may be updated from time to time. Any updates will be posted on this page with a new "last updated" date.

Intellectual Property

HessAI and all related illustrations, concepts, branding, and visual assets are original works created for Hester Camilla and may not be copied, reproduced, adapted, distributed, or used without permission.